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The Dangers of Relying On Your Website Host To Back Up

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Many a web hosting company attracts clients based on their promise of nightly, weekly or monthly back ups of the sites you host with them. These back ups are usually a key selling point for many consumers, who like the security it brings. In the event of a server crash, your site will be protected no matter what, and restoring it should be simple.

Mostly, web host companies back ups are a good thing – they provide stability and allow the website owner to relax. However, these packages do promote laziness; and many a business owner ceases to create their own back up files when they know their web hosting company are doing it too. This is a dangerous trap to get in to; while no one is looking to discourage you from buying a hosting plan that includes back ups by the web hosts, you should be aware of the continued necessity to create your own copies, too.

Web hosting companies are usually reliable. However, in the case of a server crash and you needing to restore your site from nothing, you don’t want to take any chances. You definitely don’t want to discover they have been reneging on their side of the deal, and have not been making back ups, after you’ve lost your site.

There’s no real way to verify your site is being backed up beyond requesting copies of those back ups. Some web hosts will do this, but even if they do, always keep making your own back up copies of your website – without fail.

Hello, This Is Technical Support, How Can I Help You?

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Customer service has become a real buzzword in the recent past, with companies the world over queueing up to offer it. However, as anyone who has experienced a battle with a customer support department will know, offering it is one thing, delivery is often another entirely. This is sadly often true of the technical support departments of web hosting companies, and of online service in general.

You may be familiar with the sinking feeling of being on hold to a company and hearing the recorded message telling you “Your call is important to us, thank you for holding” repeatedly. It cannot be underestimated how annoying this is, and how entirely counter-productive. The message may be designed to reassure the customer that their problem will be dealt with soon, and dealt with well – but to many of us it signals the company protesting too much.

Before you sign up for a web hosting company, it is essential that you research their record on tech support. Some companies do not have a tech support phone line, advising that you send them an email – hardly reassuring when they seem to have such problems with Internet downtime. Others offer a “live chat” service on the Internet, and this can be a worthwhile option, but only when it is adequately staffed.

WYSIWYG? ORLY? OMG!

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While many web hosts provide WYSIWYG (What You See Is What You Get) site building software, it is important to consider the matter of whether this software is what you want to use. Make no mistake, for the most part these are perfectly useful and often even very good. But your best bet may be to ignore these editors and choose a Content Management System instead. The CMS (as it is known for short) can be installed on the cPanel of your hosting software and you can then use it for all your web building needs.

The advantages of using a CMS over the WYSIWYG editor on your site are substantial. Primarily, it comes down to the fact that these systems (Joomla and WordPress are the two most popular) offer you a lot more latitude with what you want to do with the site. Both are highly customisable and also offer a real “plug and play” element, which makes it a whole lot easier to install extra content on your site – content like road maps, YouTube videos and Paypal clients which make it a lot easier to create a business site.

Additionally, these systems make it a lot easier to make your site look good. It is very easy to download a “theme” or template for your site which will give it a distinct and professional look. Although the WYSIWYG editor is a nice touch and may be useful for basic sites, you should never look a gift horse in the mouth – install a free CMS today.

Is There Such A Thing As “Free” Web Hosting?

In this world, getting something for nothing is rare – and, perhaps naturally, people distrust things that are free to acquire and give benefits back for what is seemingly no financial reward. This applies across all walks of life, from business to finance to the internet – and applies particularly to the concept of free web hosting.

Web hosting is expensive, there’s no doubt about it. That’s why offers for free web hosting seem too good to be true, and many users will just avoid on sight. In reality, there are some benefits that can be gotten from free web hosting. For some users, it might be worth looking deeper in to the idea.

Free web hosting is not without its drawbacks – usually you cannot use your own domain name, and you will be limited in terms of how much space and bandwidth you have. So far, it’s not such an attractive package if you are looking to host a professional, large site – and in truth, it probably isn’t a good idea if you fall in to that category.

It is with the small, often first-website user that free web hosting comes in to its own. If you only want to put a minute website, with a couple of pages and perhaps contact deals on the web, then it may be something worth considering. It’s certainly cheaper, and if you are not relying on the website solely to generate business or income, then a free offer may be exactly what you need.

Web Stats With Your Hosting Service

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If you are paying for web hosting, then it makes sense that you should expect to see some return on that money in the form of a service that enables you to make the most of your site. Simply put, the least you will require is a viable stat counting service, and most of the better paid web hosting services will offer something along those lines. When you are looking around for a web host, this should be one of the deal breakers for you – if they don’t offer a decent stat counter, begin to look elsewhere.

Stat counters are an essential for anyone looking to get the most from their website because it is only by seeing what action people take once they arrive at your website that you can begin to put right any wrongs that are escaping your attention. if people are surfing away from your site at an early stage, then clearly you need to make your website grab their attention more. If people are visiting a certain page more than others, see how you could bring some of the magic onto other pages.

It is of course possible to download and install your own stat counter on your website, but when you are paying for the privilege of web hosting it really is not too much to expect that the site should have a stat counter built in and ready to run. That way, you can really start to make the most of what you have got.

Customer Support Is A Deal Breaker

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Whatever else you look for in a web hosting provider, you should always be on the lookout for good customer support. All web hosts will say they provide it, just as all heavyweight boxers will say they are going to win their next fight by a knockout. Just because someone is saying something, it doesn’t mean it is true. There are several things you will need to ensure your web host has before deciding that it will provide you with the right level of customer support.

A toll-free customer support line is a sure sign that the company really is confident that it can give you the help you need without any messing around. Someone has to pay for a phone call and if it isn’t you, it’ll be them. If they’re paying for the call, they want it to be short and final, so they will move mountains to get you back up and running if there’s unscheduled downtime. Still, it is helpful to have a record of every query, so if they offer an additional email support service, you should double up by sending them email.

Many of the better web hosting providers also have customer forums. If they’re any good they will be patrolled and moderated by techies, and placing a post on the forum is a good idea if you have an unresolved problem. They don’t want to see a lot of posts on there saying their service sucks, because that’s liable to turn people off them – expect someone to reply to your query fast and have you up and running again. Finally, look out for hosts who have frequently updated documentation of potential downtime and other issues on their site. If you’re going to have downtime, it’s nice to know in advance.

The Truth About ‘Unlimited’ Web Hosting

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If you are in the market for a new web hosting provider, you’ve probably seen a lot of advertising literature. Adverts claiming that X company is the best, for X reasons, and for X amazing price. Everyone is out to impress and to snare your business, and they’ll say anything to catch your eye. That’s why the word “unlimited” is so over-used when it comes to web hosting companies advertising literature.

The promise is usually something along the lines of “unlimited space” or perhaps “unlimited bandwidth”. And you immediately think: wow! That’s a good deal! I’m going to get server space, a web host and everything I need – and I don’t need to worry about my site becoming too big, because my space and bandwidth is unlimited! So that’s the company you sign up for.

Well, it pains us to burst your bubble, but there’s no such thing as unlimited web space.

When these companies advertise ‘unlimited’ space, they are relying on their consumers to only use a small amount of space. Even with limited web hosting plans, few consumers ever use more than 75% of the space provided – so a web host company knows that they can offer ‘unlimited’ service because it’s unlikely they will ever be required to supply unlimited web space.

In reality, they have just the same server storage capabilities as anyone, and they are limited – it just so happens their limits are wide, and they can afford to entice people with an ‘unlimited’ offer. The moral here is do not be fooled by the offer of ‘unlimited’ space; only ever buy the amount of web space you need, because you’ll probably find you don’t even need that much.

Do You Really Need A Dedicated Server?

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For most website owners, a shared web hosting plan will be perfectly serviceable for their needs. This means that you share a server with many other websites – websites unaffiliated to your own website, and the link is untraceable also. It’s cheaper, efficient and these shared servers can handle medium to large sites without difficulty.

However, if you are trying to run your site on a shared server that is too small to host your site, you’ll notice quickly. For a start, loading times on your site will fall dramatically, and you’ll probably start to lose visitor numbers, too. You will also experienced a slow down of uploading times to the server, making your site a pain to update, and server crashes will become a more frequent worry. If any of this sounds familiar, you may need to consider a dedicated server.

Rather than sharing your server with other users, a dedicated server works exactly as the name suggested: the server is dedicated to your site, and yours alone. Transferring a big site to a dedicated server will eliminate all of the aforementioned problems, and your site will load and run quickly once again.

As you would expect given the nature of the service being provided, dedicated servers are more expensive than their shared counterparts. Costs vary, but anything around $70 to $120 per month is a usual pricing structure for a dedicated server.

Before you make this outlay, you need to ensure you really need it. If you make money on your site and rely on it, you cannot afford for the down time that a shared server may bring. If, however, your site is just a hobby, it may be worth exploring other alternatives first.

How To Find A Good Web Host

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When you have made the decision to invest in a website for your business, service or even just personal use, it’s time to start looking for a web host. Of course, everyone wants the best web host in the world, but with all the options out there, how do you know who to choose?

Hopefully, this list should provide some answers to that very question…

- Check webmaster forums.

Webmaster forums are the best place to get recommendations for web hosting providers. The users of the forum rely on their website as their income, so they’ll know who is worth hosting with and who is a waste of time. Start a thread asking for recommendations, or just browse through until you have a general idea of which companies are worth trusting.

- Run Google searches.

As soon as you find a company you are interested in, it’s time to start checking them out. Run a Google search for their company name and sift through the results; if there’s anything bad to be said about them, you’ll find it. Add in words like ‘bad’, ‘poor’, ‘terrible’ and ‘useless’ to increase the chances of finding any poor user experiences of the company.

- Read the small print.

This is a truism in life, and it applies to web hosting too. Before you hand over your money to buy web hosting, you should always read the terms and conditions of the arrangement. If there’s anything you don’t like, either contact the web host for clarification, or go elsewhere. There are good web hosts out there, and by being diligent and following the above steps, you’ll find one.

Save The Planet While Running Your Site

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There is evidence to suggest that, with the energy demand placed by web hosting and the increasing popularity of running your own website, the web hosting industry could be one of the larger polluters in the world within a decade. That, at least, is the claim being made by some of the newer web hosting companies on the block – and their claims are backed up by research. If you want your online endeavors to be green compliant, it may well be worth seeking one of the increasing number of green web hosting companies to host your site.

The idea behind these companies is that they purchase green energy credits which go towards creating energy through renewable sources. All the energy created – from whatever source – goes into a central grid, so although the demands of web hosting may be creating a negative environmental effect right now, they will at least be funding the increasing use of green energy sources – with an eye on making this the most common source of energy in time, and reversing some of the negative effect of web hosting at present.

It is particularly beneficial if you are running a site which reflects green interests, or are working in an industry with an eye on the environment, as you can display your green credentials at the foot of your site, showing that you are using an environmentally friendly web hosting company. The more people that do this, the better chance there is that the technology will improve in the future.

The Downside To Free Web Hosting

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Free web hosting is one of the many, many options available to the business-minded website owner looking to make their way in the online world. Like anything, free web hosting has its pros and cons, so before you spend time building a website on a free service only to realise it isn’t for you, here’s the downside to free web hosting so you can be fully informed:

- You will be restricted.

The amount of web space, bandwidth and even visitors you can receive will be massively restricted if you use a free web hosting provider. However, the space offered is usually perfectly adequate for a small business or a fun fan site.

- You will most likely have to have a add-on domain name.

Instead of www.yoursite.com, your domain name with a free web hosting provider is likely to be something like: www.yourfreewebhostingprovider.com/yoursite or http://yoursite.freewebhostingprovider.com – meaning your site is immediately associated with another company. It isn’t a specific problem, just something to be aware of.

- The meaning of ‘free’.

While you may be getting the web space for free, with most free web hosting companies you will be expected to run adverts on the site. Usually these are generated and placed on your site without you needing to do anything – and you have no way of removing them. Running the ads is essentially how you ‘pay’ for your ‘free’ service. There’s no workaround for this; the web host has to make money somehow.

If you are looking to host a small, easy website with only a few pages, it may be worth considering free web hosting. For another more, you’re going to need to self-host.

The Good Side of Free Web Hosting

In a world that is dismiss anything that is labelled ‘free’ as suspicious, when users are looking to build a website they will likely give the concept of free web hosting short shrift. However, there are some significant upsides to using a free web hosting provider – so before you dismiss the concept, take a read of the list below.

- It’s free!

It may seem like an odd point to include in this list – isn’t it obvious that ‘free’ web hosting is, er, free?! – but it’s the aspect you should focus your attention on. No, free web hosting is not going to work if you are looking to make a lot of money from that website – but if you just want a small corner on the web, somewhere personal or as a small business listing, then the free aspect is important.

Essentially, there’s no point investing a lot of money in a website if you are not intending for that website to make you money – so it may be worth putting up with the minor inconveniences a free web host provides, and using your money elsewhere.

- Support for beginners.

Most free web hosting providers have their own support forums, which are moderated by their own staff as well as including posts from users of the service. This means you’ll have an immediate support base should you run in to any trouble.

- You don’t need to be technically experienced to build a website.

A lot of free web hosts offer WYSIWYG (what you see is what you get) website building, meaning you don’t need to learn HTML or anything else complicated. You can just plug and play.

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